Privacy policy

1. Introduction

The purpose of this Privacy Policy is to provide detailed information about how Diana Silver Kft. (hereinafter referred to as the Data Controller) processes personal data in connection with the operation of its online store.

The Data Controller processes personal data confidentially, in accordance with applicable European Union and Hungarian data protection laws, in particular Regulation (EU) 2016/679 (GDPR).

2. Data Controller Details

3. Legal Background of Data Processing

Data processing is carried out in accordance with the following legislation:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR)
  • 2011. Hungarian Act on Informational Self-Determination and Freedom of Information (Act CXII of 2011)
  • 2001. Hungarian Act on Electronic Commerce Services (Act CVIII of 2001)
  • 2013. Hungarian Civil Code (Act V of 2013)
  • 1997. Hungarian Consumer Protection Act (Act CLV of 1997)
  • 45/2014. Hungarian Government Decree No. 45/2014 (II.26.) on the detailed rules of contracts between consumers and businesses
  • 2000. Hungarian Accounting Act (Act C of 2000)
  • elevant recommendations and guidelines of the Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

4. Scope of Personal Data Processed

4.1. 4.1. Data processed during registration and ordering

  • When registering or placing an order in the webshop, the following personal data may be processed:

    Full name

  • E-mail address

  • Phone number

  • Billing address

  • Shipping address

Providing the above data is voluntary; however, it is necessary for the conclusion and performance of the contract.

4.2. 4.2. Invoicing and accounting data

Personal data included in invoices issued during the ordering process are stored for the period required by applicable accounting legislation (currently at least 8 years).

4.3. 4.3. Newsletter subscription

During newsletter subscription, the following data may be processed:

  • E-mail address

  • (optionally) first name

Subscription is voluntary, and users may unsubscribe at any time using the link provided in each newsletter.

4.4. 4.4. Technical data

When browsing the website, certain technical data may be automatically recorded for statistical and security purposes, such as:

  • IP address

  • Browser type

  • Date and duration of visit

  • Viewed pages

These data do not allow direct identification of the data subject.

5. Cookies

The website uses cookies to ensure proper operation, improve user experience and collect statistical data.

  • Cookies do not store personal data directly

  • Cookies can be disabled in the browser settings

  • Disabling cookies may limit certain website functions

Detailed information is available in the Cookie Policy.

6. Legal Basis of Data Processing

The legal basis for data processing may be:

  • The data subject’s consent (Article 6(1)(a) GDPR)

  • Performance of a contract (Article 6(1)(b) GDPR)

  • Compliance with a legal obligation (Article 6(1)(c) GDPR)

  • Legitimate interests of the Data Controller (Article 6(1)(f) GDPR)

7. Data Transfer and Data Processors

Personal data may be transferred only to partners involved in order fulfillment and operation of the webshop (e.g. courier services, hosting providers, accounting service providers).

Personal data is not transferred outside the European Economic Area unless appropriate safeguards required by the GDPR are in place.

8. Data Retention Period

  • Registration data: until the user account is deleted

  • Invoicing data: in accordance with legal requirements

  • Newsletter data: until unsubscribe

  • Technical data: maximum 12 months

9. Rights of the Data Subject

The data subject has the right to:

  • Request information about data processing

  • Access their personal data

  • Request rectification or erasure

  • Request restriction of processing

  • Data portability

  • Withdraw consent at any time

10. Legal Remedies

If the data subject believes that their rights have been violated, they may lodge a complaint with the supervisory authority:

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
Website: www.naih.hu

11. Contact

Requests may be submitted in writing to:

📧 info@dianasilver.hu

12. Final Provisions

The Data Controller reserves the right to amend this Privacy Policy at any time.
The current version is always available on the website.